Campaign Submission

Make sure you’ve:

• Registered your brand (Step-by-step brand guide)

1. Navigate to Campaign Section

• Go to the Signal House tab in your GHL left-side panel.

• Click on Campaigns from the top bar.

2. Create a New Campaign

• Click on the “+ Create Campaign” button.

• Select your registered Brand from the dropdown.

• Select a Standard, Special, or Low Volume Campaign

• Choose one or more Campaign Use Case(s) (e.g., Marketing, Customer Care, Account Notifications, 2FA).

  • Need help choosing? Use Case Help

3. Use a Signal House Landing Page (Optional)

Note: If you've created a landing page at the Brand step, you can skip to 4!

• After you've selected your campaign use case(s) and selected "next," you're taken to a page asking if the website submitted during Brand registration is 10DLC A2P Compliant

  • 💡 Pro Tip: If you're not sure, watch the video linked in the module, and check out our Campaign Approval Bible!

• If your website is approvable, go ahead and select "My website is approvable." If not, select "Help me make my website compliant."

• You'll then be asked if you'd like us to create you a free compliant landing page > click Yes!

• You'll then be prompted to add some information about your business, including a brief description, your color scheme, and your logo.

• After clicking next, you'll be able to view your very own custom landing page!

  • 💡 Pro Tip: Every lead who uses this ladning page will automatically be added to your Contacts list, with whether they consented to Marketing or Non-Marketing messaging use cases—compliance made easy 🧠😮‍💨

• Once you're satisfied with the look and feel of your landing page, hit next! 💅🏼

4. Review Campaign Details

When moving to the next screen, you'll notice we've automatically generated a campaign submission, including the:

• Description

• Call to Action / Message Flow (describing how a user opts in)

• Sample Messages

• Opt In

• Opt Out

• Help

Note: You'll see a selection for "Age gated content." In this context age-gated content refers to Alcohol, Tobacco, and Firearms messaging. If you're unsure, ask our team if you should use this. Generally, however, the answer is no.

Once you've reviewed the selections, add a phone number you've purchased to the campaign (or purchase a number!), submit!

You can monitor your campaign status inside the Campaigns tab

After submission, your campaign will have a Temporary ID while undergoing Signal House Review. This is just a final check by our team that campaign submissions will be approved by our upstream team first-try.

This review is same day, so will not affect our 48-hour review SLA.

• Signal House Review

  • You'll see this status as soon as the campaign is submitted; our team reviews each campaign to ensure it's approvable before sending upstream. Our review is same-day.

• Signal House Rejected

  • This status will rarely ever be used. If there is an issue with the campaign that needs to be adjusted before sending upstream, we'll inform you/request to make the adjustment ourselves.

• Signal House Pending Appeal

  • If a campaign is rejected by Signal House (again, this is extremely rare), once resubmitted it would be in this status until either Approved or again Rejected by our Signal House Team

• Signal House Approved

  • This status means the campaign is approved, but does not have a phone number attached to it. You'll notice a tooltip next to the status saying: "Add a phone number to this campaign to finalize your submission." Simply configure a number onto this campaign and it will automatically update to Pending, and will receive its Active Campaign ID

• Pending

  • This status refers to campaigns that are pending review by our upstream partners, termed the DCAs. This process takes at most 48 hours. We offer a 48-hour SLA to our customers, because we've contracted a 48-hour SLA with our upstream providers (and since we automate our submissions, you'll see approvals in 48 hours 😎)

• Rejected

  • This means your campaign was unfortunately rejected by our upstream providers. If this occurs, our team will know as soon as you do, and we'll proactively work to understand why the rejection occurred, and how to overcome it. We'll come to you with a solution same-day, guaranteed.

• Pending Appeal

  • Once necessary changes are made, you'll resubmit the campaign, and it will be in this status until Approved by the DCA and carriers.

• Approved

  • Woohoo! 🎊🎉🍾 Your campaign is approved! You can now send out traffic to your customers 🙌.

  • Click Here to learn more about Campaign throughput and use cases!

Using Signal House’s built-in site generator increases approval chances by 85%, and has a 99% approval rate (the only rejections being mistaken). The generated website is crated according to in-depth conversations with DCAs and thus compliant with 10DLC requirements.

• Email: support@signalhouse.io