Settings Guide

Edited

πŸ”§ Signal House App Settings Guide (GHL)

The Settings tab in the Signal House App allows you to fine-tune your SMS and Voice functionalities, compliance controls, and link management β€” all directly within GoHighLevel (GHL).


πŸš€ How to Access Settings

  1. Open your GoHighLevel dashboard.

  2. Click on the Signal House app in the left-hand panel.

  3. On the top-right corner, click the βš™οΈ Settings icon.


βš™οΈ Settings Options Breakdown

1. Utilize Signal House Voice

Enable this feature if you want to use Signal House’s built-in voice capabilities for your purchased numbers instead of relying on external routing systems (like third-party call forwarding).

  • βœ… Works natively with GHL

  • βœ… Eliminates the need for third-party dialers

🚨 Note: If you are currently a GoHighLevel customer and would like to transfer your number(s) to Signal House, we recommend NOT turning on Signal House voice until AFTER the port finalizes.


2. Enable Call Recording

You can turn on automatic call recording for compliance, quality assurance, or record-keeping.

  • Recordings are stored and can be reviewed in the contact record for that user. To review at any time, simply click on the contact, and the call recording will be visible in the log:

  • Ideal for call-heavy workflows or regulated industries


3. Enable Link Shortener

Turn this on to use the Signal House Link Shortener for all links sent via SMS.

  • Ensures links look clean and professional

  • Increases deliverability (never send a bitly link, for example, this will always fail!) and click tracking

  • Helps avoid carrier spam filters


4. Opt-Out Settings

This feature helps you manage how often your users see opt-out notices to stay CTIA-compliant.

Choose how frequently to append opt-out notices (e.g., β€œReply STOP to opt out”) in your messages:

Option

Behavior Example

First Message Only

Sends opt-out language only in the first outbound message

Every Message

Sends opt-out language in every message (maximum compliance)

First, third, and 5th Messages

Sends opt-out in the first, third, and fifth outbound messages

βœ… Signal House automatically tracks per-recipient message count to apply this logic.


βœ… TL;DR – What You Can Control in Settings

Feature

Purpose

Signal House Voice

Use our voice solution for your purchased numbers

Call Recording

Enable/disable call recording

Link Shortener

Auto-shortens all links in your SMS campaigns, using the sihou.io shortener

Opt-Out Frequency

Set frequency of STOP/HELP notice delivery


πŸ“˜ Need Help?

If you’re not sure what setting to choose or want to understand the compliance impact: