Signal House Voice Dialer: GoHighLevel Setup 📞

Welcome to the official setup guide for the Signal House Voice Application!

This integration enables HD voice calling directly in your GoHighLevel agency using your existing SMS phone numbers 😎

Want to see the video walkthrough? 👀👇

Check out this video to see the Signal House Dialer in action, setup and features explained step-by-step: https://www.youtube.com/watch?v=Oha5x-X9yLg

Before installing the Signal House app in your GHL account, make sure you have:

• Agency Admin access to your GoHighLevel account.

• An active Signal House account with a minimum balance of $2.00 to initiate calls
  

Since Signal House Voice sits directly on top of GoHighLevel (rather than the Lead Connector backend), you’ll need to add a custom JavaScript script at the agency level to get it running.

Below are a few easy-to-follow steps to add custom JavaScript at the agency level:

Step 1: Copy the Script

• Log into your Signal House dashboard (at the Agency Level).

• Navigate to the Settings section.

• Click the Copy Script button
  

Step 2: Whitelabel Integration:

• Open your GoHighLevel Agency View.

• Go to Settings → Company.

• Scroll down to the Whitelabel section.

• Locate the Custom JS field and paste the script you copied from Signal House.

• Click Save.
  

Once the script is saved, navigate to any sub-account.

Heads up: If you don't see the changes immediately, please refresh your browser to clear the cache.

📱The Interface:

Currently, the standard green GoHighLevel calling button is replaced with a purple calling button. We're working to provide you both the GHL voice button and the Signal House one, in case you have some subaccounts not using GHL.

Dialing: Click the purple button to open the dialer. You can either type a number manually or search through your existing contacts.

• Number Selection: Within the dialer, use the dropdown menu to choose which of your associated phone numbers you want to make the call from.
  

☎️ Inbound & Outbound Calls:

• Incoming Calls: When a call comes in, the dialer will pop up on your screen with an audible ring. You can mute the ring or choose to Accept or Decline the call.

• Active Call Tools: While on a call, you can:

  • Take Notes: Any notes you add will sync automatically to the contact’s GoHighLevel record.

  • View Messages: Click the message icon to access the conversation history with that contact, all without interrupting your call (messages will open in a new tab).
    

📊 Phase 3: Contact & Call Management:

The Signal House Dialer helps you manage your workflow effortlessly—no need to switch between tabs.

• Recent Calls: Quickly access a log of all inbound, outbound, and missed calls.

• Contact Search: Find leads instantly by searching their name or phone number.

• Quick Actions: From the "Recent" list, easily add tags to a contact—these updates sync in real time to their GoHighLevel profile.

Additional Features: HD voice, smarter features, effortless calling ⚡📞:

With Voice 2.0, you now get access to exciting new features designed to make your calling experience smoother, smarter, and more powerful.

Here are just a few of the game-changing features in V2:

📞➡️📲 Call Forwarding / Warm Transfer:

Take full control of your calls by forwarding them to the number that works best for you.

How to set it up:

• Go to Subaccount > Settings.

• Enable Call Forwarding and customize the settings:

• Add the number where you want your calls forwarded.

• Choose whether to forward immediately or after a delay.

• Set a specific time if you don’t want forwarding to happen instantly.

How to use it while dialing:

• Open the dialer keypad.

• Enter the number you want to call.

• Click 'Forward' from the options.

• Enter the number to forward the call to, and you’re all set!
  

🔴📞 Call Recording:

Never miss a detail, record your calls easily.

How to set it up:

• Go to Subaccount > Settings and enable Call Recording.

• How to use it while dialing:

• Open the dialer keypad.

• Make your call and select 'Record'.

• Listen to all recordings anytime in the 'RECORD' section.

📬 Voicemail

Stay on top of every message with voicemails right in your dialer.

View all voicemails in the 'VOICEMAIL' section, super easy to access and manage.

🤖🗣️AI Voice (A Special Surprise)

Boost your efficiency with AI Voice, working seamlessly with your AI agents.

Note: It works only with LeadConnector (LC) phone numbers.

How to set it up:

• Go to Subaccount > AI Agent > Voice AI > Agent List (with LC number).

• Copy the number.

• Go to Signal House app > Settings.

• Enter the number in Call Forwarding and hit Save.

Now, incoming calls can be handled automatically by your AI agent, making your workflow even smoother!

📲 Missed Call Text-Back:

You can now enable Missed Call Text-Back with Signal House, ensuring you stay connected with your leads even when you can’t answer their call.

How to Set It Up:

• Log in to your GHL (GoHighLevel) account.

• Switch to the Subaccount View where you want to enable the feature.

• Open the Signal House app installed in that subaccount.

• Go to the Settings section.

• Click on Missed Call Text-Back to enable it.

• Enter your customized message in the dropdown box that appears.

• Save your changes, and you'll be all set!
  

Pro Tip: Keep your message friendly, professional, and reassuring to increase response rates and build trust instantly.

🛣 Roadmap & Feature Gaps

We are currently in a staggered release. Below is the feature availability:

• Balance Issues: If your balance falls below $2.00, outbound calling will be disabled. Top up your balance at the agency level.

• Pricing: Voice pricing is 1:1 with standard Lead Connector voice rates.

• Re-billing: Agency owners can use Signal House Re-billing to charge sub-accounts for voice usage.
  

Still have questions? We’ve got answers!

Reach out to our Support Team.