Signal House Voice Dialer: GoHighLevel Setup πŸ“ž

Edited


Welcome to the official setup guide for the Signal House Voice Application!

This integration enables HD voice calling directly in your GoHighLevel agency using your existing SMS phone numbers 😎

Want to see the video walkthrough? πŸ‘€πŸ‘‡

Check out this video to see the Signal House Dialer in action, setup and features explained step-by-step: https://www.youtube.com/watch?v=Oha5x-X9yLg



πŸ“ Quick Setup List:

Before installing the Signal House app in your GHL account, make sure you have:

  • Agency Admin access to your GoHighLevel account.

  • An active Signal House account with a minimum balance of $2.00 to initiate calls



πŸ“¦ Phase 1: Installation (Agency Level):

Since Signal House Voice sits directly on top of GoHighLevel (rather than the Lead Connector backend), you’ll need to add a custom JavaScript script at the agency level to get it running.

Below are a few easy-to-follow steps to add custom JavaScript at the agency level:

Step 1: Copy the Script

  • Log into your Signal House dashboard (at the Agency Level).

  • Navigate to the Settings section.

  • Click the Copy Script button

Step 2: Whitelabel Integration:

  • Open your GoHighLevel Agency View.

  • Go to Settings β†’ Company.

  • Scroll down to the Whitelabel section.

  • Locate the Custom JS field and paste the script you copied from Signal House.

  • Click Save.



πŸ“ž Phase 2: Using the Dialer:

Once the script is saved, navigate to any sub-account.

Heads up: If you don't see the changes immediately, please refresh your browser to clear the cache.

πŸ“±The Interface:

In Version 1.0, the standard green GoHighLevel calling button is replaced with a blue calling button. (Heads up: In the upcoming Version 2, this button will change to purple.)

  • Dialing: Click the blue button to open the dialer. You can either type a number manually or search through your existing contacts.

  • Number Selection: Within the dialer, use the dropdown menu to choose which of your associated phone numbers you want to make the call from.


☎️ Inbound & Outbound Calls:

  • Incoming Calls: When a call comes in, the dialer will pop up on your screen with an audible ring. You can mute the ring or choose to Accept or Decline the call.

  • Active Call Tools: While on a call, you can:

    • Take Notes: Any notes you add will sync automatically to the contact’s GoHighLevel record.

    • View Messages: Click the message icon to access the conversation history with that contact, all without interrupting your call (messages will open in a new tab).


πŸ“Š Phase 3: Contact & Call Management:

The Signal House Dialer helps you manage your workflow effortlesslyβ€”no need to switch between tabs.

  • Recent Calls: Quickly access a log of all inbound, outbound, and missed calls.

  • Contact Search: Find leads instantly by searching their name or phone number.

  • Quick Actions: From the "Recent" list, easily add tags to a contactβ€”these updates sync in real time to their GoHighLevel profile.


πŸ›£ Roadmap & Feature Gaps

We are currently in a staggered release. Below is the feature availability:

Feature

Version 1 (Available Now)

Version 2 (Coming Next Week)

Version 3 (Future)

Click-to-Dial

βœ…

βœ…

βœ…

Sync Notes/Tags

βœ…

βœ…

βœ…

Call Recording

❌

βœ…

βœ…

Warm Transfers

❌

βœ…

βœ…

Call Forwarding

❌

βœ…

βœ…

Voicemails

❌

βœ…

βœ…

Power Dialer

❌

❌

βœ…



πŸ› οΈTroubleshooting & Pricing:

  • Balance Issues: If your balance falls below $2.00, outbound calling will be disabled. Top up your balance at the agency level.

  • Pricing: Voice pricing is 1:1 with standard Lead Connector voice rates.

  • Re-billing: Agency owners can use Signal House Re-billing to charge sub-accounts for voice usage.


Still have questions? We’ve got answers!

Reach out to our Support Team.